Approach are a Registered Charity - No. 1151038.

We deliver a wide variety of services to support the needs of older people with dementia or mental health issues and have been working in these areas since 1981.

We also offer support to the carers of these people.

We work in the county of Staffordshire and provide information and support about dementia and the resources available to people.


If you live in Stoke-on-Trent, Leek, Cannock, Tamworth, Burton on Trent, Lichfield, Newcastle-under-Lyme or any other Staffordshire City, Town or Village and require information about dementia for someone you care for please ring Approach on 01782 214999 and ask to speak to a Dementia Advisor.

Our office opening hours are:-

Monday to Thursday  8:30 am to 17:00pm

Friday                         8:30 am to 16:30pm

Saturday & Sunday    Closed


Our contact number is 01782 214999

We do also have an out of hours contact number which is usually covered by one of the management team - the number for this is 07807 647353 

Our website is




We also share information from other organisations.

Please Click the Bold links or the images


Visit Alzheimer’s research UK for information on dementia and research

into defeating dementia



alzheimers research uk  - Approach Staffordshire 01782 214999 Dementia Care and Support


Visit the Alzheimer’s Society for information on all forms of Dementia, useful

factsheets and the online forum “Talking Point”

Alz soc logo - Approach Staffordshire 01782 214999 Dementia Care and Support


Download the Dementia Guide or request a printed copy

dementia guide picture - Approach Staffordshire 01782 214999 Dementia Care and Support



Make your voice count, Healthwatch Staffordshire is the new, independent

consumer champion for health and social care For Staffordshire (see below for

Stoke - on - Trent)

Healthwatch Staffrdshire logo - Approach Staffordshire 01782 214999 Dementia Care and Support



Healthwatch Stoke-on-Trent is the new consumer champion for health and

social care in Stoke-on-Trent, Staffordshire. Giving children, young people and

adults a powerful voice – making sure your views and experiences are heard

by those who run, plan and regulate health and social care services

attendance allowance - Approach Staffordshire 01782 214999 Dementia Care and Support


Would you like to become a Dementia Friend?

Visit this website to find out more


Dementia Friends - Approach Staffordshire 01782 214999 Dementia Care and Support



Does the person you care for receive the correct financial entitlements?

attendance allowance - Approach Staffordshire 01782 214999 Dementia Care and Support

The team at Stoke-on-Trent City Council have complied a directory of services within Staffordshire as well as nationally and online. The directory is a great source of information featuring organisations who can help with a whole range of issues linked to dementia as well as those who can provide information on support services available to you. 


The directory contains details on where to seek help and advice with such matters including specialist dementia advice and advocacy, carers services, financial and legal advice as well as home services and much more. We think this information will be of great use to you so we are pleased to be able to share this with you. Please feel free to share this document with your friends and family who may also benefit. 


You can download the directory by clicking HERE  


Staffordshire Carers Emergency Support Service

A Free service for carers that puts a plan in place for an emergency situation should they be unable to look after the person they care for.

See the leaflet below for details how to register

Carers Emergency Support Service Leaflet Page 1  4

Carers Emergency Support Service Leaflet Page 2  3



Other useful information:-






You can call 105 to report or get information about power cuts in your local area.
You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.

105 is a free service, available to people in England, Scotland and Wales.

You can call the number from most landlines and mobile phones.

you can also register anyone who is elderly, old, frail or ill for preferential treatment during a power cut.





Upcoming Events

Free Dementia Awareness Training for Carers in Burton

Approach are commissioned by Staffordshire County Council and Stoke-on-Trent City Council to provide Dementia Awareness Training for Carers.   The course is free to attend and can really he [ ... ]

Variety Evening in Memory of Frederick Forrester

Variety Evening in Memory of Frederick Forrester. Sue Simcoe and David Forrester are organising a fundraising event for Approach in memory of David's father, Frederick.

Steffi Fundraises with a "Shimmy Down Memory Lane"

Steffi Ward is holding an event to help raise funds for Approach on Saturday 24th June at Holy Trinity Community Centre, London Road, Newcastle, ST5 1LQ at 7.30pm.

Forget Me Not Café - Chesterton

Today we attended the first Forget Me Not Café in Chesterton today! 

80's Party Fundraiser

Following the success of our Halloween party in October last year, our day care volunteers, Tony and Penny Butters have organised an 80’s party night to raise funds for Approach.


“Unite Against Dementia” Summit at Bentley Motors Crewe 21st September 2017

  East Cheshire Dementia Action Alliance (ECDAA) are organising a “Unite Against Dementia" Summit on World Alzheimer’s Day on September 21st 2017.   The event is taking place a [ ... ]

NEW Carer's Cafe in Endon/ Staffs Moorlands

We have a new Dementia Carer's Cafe opening in Endon in October. It will take place on the dates below at Endon Methodist Church, 258, Leek Road, Endon, ST9 9DY between 10.30am to 12.30pm.

Our Specialist Dementia Care Venue "The Brook Centre"

We held our official launch of our specialist Dementia Care Centre "The Brook Centre"  on Tuesday 8th August 2017. Here's a round up of the news stories that were shared in the media

Burton Day Opportunities Launch

On Thursday 20th July we held an open day at Queen Street Community Centre in Burton to celebrate our specialist day care provision moving to this new building.

Approach Launch Specialist Dementia Care Services at New Location

Approach are pleased to announce the official launch of their new specialist day opportunity dementia care location “The Brook Centre”. The launch will be held on Tuesday 8th August 2017 with an o [ ... ]