Contact Us

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For all enquiries, including volunteering opportunities, or to make a donation please contact
Cauldon Chambers
10 Stoke Road
Telephone 01782 214999
Fax 01782 289777
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Approach is a registered charity: number  1151038


We deliver a wide variety of services to support the needs of older people with dementia or mental health issues and have been working in these areas since 1981.

We also offer support to the carers of these people.

We work in the county of Staffordshire and provide information and support about dementia and the resources available to people.

If you live in Stoke-on-Trent, Leek, Cannock, Tamworth, Burton on Trent, Lichfield, Newcastle-under-Lyme or any other Staffordshire City, Town or Village and require information about dementia for someone you care for please ring Approach on 01782 214999 and ask to speak to a Dementia Advisor.

Our office opening hours are:-

Monday to Thursday  8:30 am to 17:00pm

Friday                         8:30 am to 16:30pm

Saturday & Sunday    Closed


We do also have an out of hours contact number which is usually covered by one of the management team - the number for this is 07807 647353 


Our website is


Upcoming Events

Free Dementia Awareness Training for Carers in Burton

Approach are commissioned by Staffordshire County Council and Stoke-on-Trent City Council to provide Dementia Awareness Training for Carers.   The course is free to attend and can really he [ ... ]

Variety Evening in Memory of Frederick Forrester

Variety Evening in Memory of Frederick Forrester. Sue Simcoe and David Forrester are organising a fundraising event for Approach in memory of David's father, Frederick.

Steffi Fundraises with a "Shimmy Down Memory Lane"

Steffi Ward is holding an event to help raise funds for Approach on Saturday 24th June at Holy Trinity Community Centre, London Road, Newcastle, ST5 1LQ at 7.30pm.

Forget Me Not Café - Chesterton

Today we attended the first Forget Me Not Café in Chesterton today! 

80's Party Fundraiser

Following the success of our Halloween party in October last year, our day care volunteers, Tony and Penny Butters have organised an 80’s party night to raise funds for Approach.


“Unite Against Dementia” Summit at Bentley Motors Crewe 21st September 2017

  East Cheshire Dementia Action Alliance (ECDAA) are organising a “Unite Against Dementia" Summit on World Alzheimer’s Day on September 21st 2017.   The event is taking place a [ ... ]

NEW Carer's Cafe in Endon/ Staffs Moorlands

We have a new Dementia Carer's Cafe opening in Endon in October. It will take place on the dates below at Endon Methodist Church, 258, Leek Road, Endon, ST9 9DY between 10.30am to 12.30pm.

Our Specialist Dementia Care Venue "The Brook Centre"

We held our official launch of our specialist Dementia Care Centre "The Brook Centre"  on Tuesday 8th August 2017. Here's a round up of the news stories that were shared in the media

Burton Day Opportunities Launch

On Thursday 20th July we held an open day at Queen Street Community Centre in Burton to celebrate our specialist day care provision moving to this new building.

Approach Launch Specialist Dementia Care Services at New Location

Approach are pleased to announce the official launch of their new specialist day opportunity dementia care location “The Brook Centre”. The launch will be held on Tuesday 8th August 2017 with an o [ ... ]